Frequently Asked Questions
Everything you need to know about shopping with Aispi
How do I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned.
Do you offer international shipping?
Yes, Aispi ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How can I ensure I choose the right size?
Each product page features a detailed size guide. Since we curate items from various international designers, we recommend checking the specific measurements provided for each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products authentic?
Absolutely. Aispi works directly with independent designers and verified boutiques across Europe to ensure that every piece sold on our platform is 100% authentic.